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Frequently Asked Questions

A home care bed is a specialised adjustable bed designed to improve comfort, safety, and independence for individuals receiving care at home. These beds help reduce strain on carers, support better positioning, and minimise risks such as falls and pressure injuries.

Platinum Health Supply offers a wide range of hospital-style and adjustable beds that meet Australian safety standards, ensuring peace of mind for families and care providers.

Home care beds are ideal for people recovering from surgery, managing chronic conditions, or requiring long-term support due to mobility limitations. They are also recommended for aged care clients and NDIS participants.

At Platinum Health Supply, we provide expert guidance and OT assessments to help you choose the right bed for your needs.

Key features include adjustable height, backrest and knee elevation, side rails for safety, and compatibility with pressure care mattresses.

Our beds at Platinum Health Supply come with advanced features and accessories to enhance comfort and safety, and we offer in-home trials so you can test before you buy.

Yes! Platinum Health Supply offers in-home trials and showroom demonstrations at our Epping location. This ensures you select the perfect bed for your environment and needs.

Absolutely. Home care beds are eligible under NDIS Assistive Technology, My Aged Care, and other government programmes like VA&EP and Support at Home.

We provide itemised invoices and compliance documentation to make the funding process simple and stress-free.

If pressure care is a concern, look for beds that allow easy integration with pressure-relieving mattresses and adjustable positioning.

Platinum Health Supply offers complete solutions, including pressure care mattresses and accessories, with expert advice to ensure optimal comfort and safety.

Yes, we provide fast nationwide delivery and professional installation for all home care beds. Our team ensures your bed is set up correctly and ready for use, saving you time and effort.

Unlike general retailers, Platinum Health Supply specialises in healthcare products and offers:

  • Expert OT support and personalised recommendations
  • In-home and showroom trials
  • Full compliance for NDIS and aged care funding
  • Price match guarantee and bulk order discounts

We make the process simple, affordable, and tailored to your needs.

The information provided in these FAQs is general in nature and intended for educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with an Accredited Practising Dietitian, Occupational Therapist, or healthcare professional before making decisions about your health or care equipment. Product suitability may vary based on individual needs and funding requirements.