Frequently Asked Questions
Is Platinum Health Supply an Australian Business?
Is Platinum Health Supply an Australian Business?
Yes. Platinum Health Supply is a proudly Australian business. We ship health and medical supplies Australia-wide, from major cities like Melbourne and Sydney to regional and rural communities.
When you contact us, you're speaking with someone based in Australia, not an offshore call centre.
Can I speak to someone before I order?
Can I speak to someone before I order?
Yes. Our team is available to help you find the right product before you buy. Just call us on 1300 60 44 99.
Whether you're unsure which mobility aid suits your needs, looking for advice on continence or wound care products, or buying on behalf of someone else, we're happy to have a real conversation. Give us a ring or send us a message and we'll point you in the right direction.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit and debit cards.
If you're a business or healthcare organisation, you can also sign up for APEX, our B2B ordering platform, which is designed to make repeat and bulk purchasing straightforward.
NDIS participants can order using our dedicated NDIS ordering guide and form, which walks you through the process step by step.
If you have any questions about payment or ordering, call us on 1300 60 44 99 and we'll sort it out.
What is Platinum Health Supply's returns policy?
What is Platinum Health Supply's returns policy?
If a product isn't right for you, contact us and we'll work out the best solution. Most unused products in their original packaging are eligible for return. Hygiene-sensitive items such as continence products and wound dressings may have limited return options due to health and safety requirements.
Full details are available in our returns policy. If you're unsure whether a product suits your needs before buying, reach out first and we can help you choose with confidence.
How long does delivery take?
How long does delivery take?
Most orders are dispatched within one to two business days. Delivery timeframes from there depend on your location across Australia, with metropolitan areas generally receiving orders faster than regional or rural destinations.
Once your order is on its way, we'll send you a tracking number so you can follow it to your door.
If you need something urgently, give us a call on 1300 60 44 99 and we'll do everything we can to get it to you as quickly as possible.
Do you provide documentation for NDIS claims?
Do you provide documentation for NDIS claims?
Yes. We provide itemised tax invoices for all purchases, which are suitable for NDIS claims.
If you require additional documentation for your plan manager or support coordinator, contact us after your order and we'll ensure you have everything you need.
Can I trial a product before buying, particularly mobility aids or equipment?
Can I trial a product before buying, particularly mobility aids or equipment?
Yes. For customers in Victoria, we offer in-home trials and showroom trials for selected products, particularly mobility aids, lift chairs, and larger equipment. It means you can try before you commit, which makes a real difference when you're buying for someone with specific mobility or comfort needs.
To request a trial, visit our trial request page and we'll take it from there. If you're outside Victoria or have questions before submitting a request, give us a call on 1300 60 44 99 and we'll work out the best way to help.
Collection:
Oscar Furniture
Oscar Recliner Chairs – Electric Lift Chairs for Comfort & Independence
Platinum Health Supply offers one of Australia’s most comprehensive ranges of recliner chairs by Oscar, a trusted home-grown brand. These Australian-made recliners are renowned for their clinical design, robust quality, and user-friendly features. Whether you need a cosy recliner couch for relaxation or an electric recliner chair to assist with mobility, the Oscar range delivers on comfort, support, and style. Each chair is equipped with smooth electric lift-and-recline mechanisms that make it easier to sit down and stand up, supporting your independence at home or in aged care settings.
Explore Our Most Popular Oscar Recliners
Oscar Barwon Lift Recliner – A premium dual-motor lift chair featuring a plush three-roll backrest and customisable sizing. Ideal for users needing extra lumbar support and a personalised fit.
Oscar M5 Lift Chair – A feature-packed recliner with lay-flat positioning and optional headrest & lumbar support upgrades. Perfect for those seeking maximum adjustability and pressure relief.
Oscar Hudson Lift Chair – A stylish, medium-sized recliner with ergonomic cushioning and smooth, quiet motors. Offers excellent comfort in both home living rooms and aged care facilities.
Oscar Vertical Lift Chair – An innovative lift recliner that rises vertically to aid standing. Provides enhanced safety and support for individuals with limited mobility or balance.
Why Choose Oscar Recliner Chairs?
- Australian-made quality: Built locally with high-grade materials and craftsmanship for lasting durability.
- Clinically designed comfort: Developed with input from healthcare professionals to ensure proper posture, pressure relief, and ergonomic support.
- Electric lift assistance: Easy-to-use motors gently raise the chair, helping users transition safely between sitting and standing positions.
- Customisable options: Available in multiple sizes (Mini to Large) with choice of single or dual motors, fabric or leather upholstery, and add-ons like heat & massage or pressure care cushions.
- NDIS-approved: Oscar lift chairs meet NDIS criteria and are widely used by occupational therapists for rehab and disability support.
Who Is This Collection For?
- Aged care providers and nursing homes looking for reliable, easy-to-use recliner chairs for resident comfort and support.
- NDIS participants and individuals with mobility challenges who need a safe lift-chair solution to maintain independence at home.
- Seniors or people recovering from surgery (e.g., hip or knee replacements) who want a comfortable chair that makes standing up and sitting down easier.
- Anyone seeking a high-quality recliner for daily relaxation that also offers therapeutic benefits and assistance with movement.
Need Help Choosing the Right Recliner?
Every Oscar product page includes detailed specifications, sizing guides, and key features to help you decide. If you need personalized advice, feel free to contact our team or visit our Epping showroom to try our chairs in person. Our mobility experts are ready to answer your questions and help you find the perfect Oscar lift chair for your needs.
Why Shop with Platinum Health?
- NDIS/NDIA ready: Simple checkout for approved participants, with instant NDIS payment options available.
- Fast, nationwide shipping: Quick dispatch and reliable delivery Australia-wide, so you get your recliner promptly.
- Trusted by thousands: 3000+ five-star reviews from healthcare professionals, aged care providers, and happy customers.
- Price match guarantee: Competitive pricing on all leading brands – we’ll match it if you find a better price.
- Expert support: Friendly guidance online, over the phone, or in our Epping showroom to ensure you choose the right product.
Take the Next Step
Browse our full Oscar collection to find the ideal recliner chair for your comfort and mobility needs. From the space-saving Oscar Slimline for petite users to the fully featured Oscar Barwon with dual motors and custom adjustments, we have an option for everyone. Each Oscar recliner delivers the relaxation of a luxury lounge chair (or recliner couch) with the added benefit of lift support for safety and independence. Discover Australia’s best Oscar recliners right here and elevate your comfort today.
Platinum's Mission
We exist to make quality healthcare products accessible to all Australians, delivering with care, reliability, and heart, no matter the circumstances.
Proudly Australian Owned & Operated
120,000 + Customers Aus Wide
8,000+ Essential Health Products
Visit Our Showroom
Unit 2/51 Trafalgar Rd, Epping, Melbourne
