You don’t need to spend afternoons reordering the same supplies
APEXtakes recurring supplylogisticsoff your plate. Recurring orders, multi-participant accounts, and clear invoicing, set up once, then leave it to us. More than 100 care organisations, including NDIS providers and plan managers, already use APEX to manage their supply accounts.
"You got into this work to make a real difference in people's lives."
Somewhere between the plan reviews, the provider chasing, and the inbox that never empties, that's easy to lose sight of.
APEX won't fix the system. But it will take essential supply logistics off your plate, so you've got one less thing to triage.
Four things APEX handles so you don't have to
Set it up once. Never manually reorder again.
For products your participants need on a regular basis, like continence supplies, wound care, or daily living aids, you can set up recurring deliveries and choose how often they arrive.
Adjust quantities, add items, or pause anytime. No monthly reminder in your calendar. No chasing up a late order. It just shows up.
Order for every participant from one account. No manual tracking.
Select who you're ordering for at checkout and the correct delivery details and records are applied automatically. No spreadsheet cross-referencing. No copy-pasting addresses. No risk of the wrong products going to the wrong person.
Everything stays organised and traceable under your single login, whether you're managing five participants or fifty.
Built for NDIS scrutiny. Keeps working when your team changes.
Clear order records, participant-level tracking, and full delivery visibility, all structured to support the kind of documentation the NDIS expects. And if an SC leaves or goes on leave, account continuity means nothing falls through the cracks. Your participants' supply history doesn't walk out the door with a departing staff member.
Platinum Health Supply is NDIS Registered and ISO Certified.
Every invoice, participant, and amount, all in one place.
No waiting on monthly statements. No emails asking for copies of invoices you've already paid. APEX gives you instant access to total spend, paid and unpaid amounts, and sales orders filtered by participant or reference number.
The paperwork is already done. You just have to look at it.
Ready to make essential supply one less thing to think about?
Setup is straightforward and low-commitment.
We work with NDIS providers all the time, so we understand what you need and we'll get you sorted quickly. Fill in the form and one of our team will be in touch, no sales pitch, just a practical conversation about how APEX works for you.
Request Access to Apex
Or call us directly on 1300 604 499, or email customercare@phsgroup.com.au for a platform walkthrough. Let’s get you your time back.